All members are provided 72 hours to ship their shoes out once a trade is accepted. Failure to ship within the 72-hour window will result in the trade canceling with no refunds provided to the responsible party. To learn more, please read our Dispute Policy, here.
Do not make or accept trades that you cannot commit to. If you have concerns about your trade that affects your decision to ship, please contact us by submitting a request via the Help Center and we will get back to you as soon as possible during our business hours.