At Tradeblock, we strive to make sure all shoes that have passed our validation process meet the rigorous standards our members hold us to.
While we strive to be perfect, if you believe you have received a shoe with a distinct defect or flaw that was not stated in the listing or mentioned in the validation process/member review, please submit a request to our support team within seventy-two (72) hours of when the carrier indicated that the item was delivered.
In your request, please include photos of the issue(s) on the box or shoes so that we can better assist you.