It typically takes about 7-10 business days for you to receive your shoes once an offer, bid, or ask is accepted. This timeframe accounts for shipping, authentication, processing, and delivery.
Trade Process Timeline:
- Shipping to Authentication Center - After an offer, bid, or ask is accepted, collectors have 72 hours to ship their shoes to our authentication center.
- Authentication Process - Once the shoes arrive, authentication typically takes 1-3 business days.
- Shipping to Collector - Shipping time to the collectors varies depending on location and other factors.
Please Note: Some orders may take slightly longer depending on factors like the distance the packages need to travel, weather conditions, and any delays. Rest assured, you’ll receive notifications in the app at each significant step of the process!
What if My Order is Delayed?
If your order has not shown any updates after 7-10 business days, you can submit a request to our support team HERE. Be sure to include your Order Number when submitting your request.
*Orders during holiday periods may take additional time to process.