At Tradeblock, we take great care to make sure all shoes that pass our authentication process meet the high standards our members expect.
However, if you receive a shoe with a significant defect or flaw that was not mentioned in the listing or identified during the authentication process, please contact our support team within seventy-two (72) hours of the carrier’s delivery confirmation.
You can submit your concerns by submitting a request here.
When reaching out to our team, please include clear photos of the issue(s) with the box or shoes so that we can better assist you.
Please Note: All sales are final. However, if there is an issue with your purchase, our customer support team is here to help.