You will receive an automatic refund when:
- The other party confirms but fails to ship within the 72-hour window
- Your shoes pass and the other party’s shoes are rejected during authentication
*Refunds typically take 7-10 business days to process back into your original form of payment.
You will NOT receive a refund if a trade is canceled because of an issue with your shoes.
This includes, but is not limited to:
- Sending fake shoes
- Sending shoes in the wrong size
- Not including the correct box and accessories