General

Policies & Other Important Information

• Holiday Hours
• Contact Us
• Privacy Policy
• Terms of Service
• Support@tradeblock.us Update
• Increased Ticket Volume

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Public vs. Private Offers

• My private offer was also posted as a public offer, why?
• What is the difference between a Private and Public offer?
• What is a Private Offer?
• Do public offers expire?
• What is a Public Offer?
• How to Create a Public Offer

Shipping

• How to Ship
• After validation, when will my shoes ship?/ where are my shoes?
• Do I have to use the shipping label that Tradeblock provides or can I use my own label?
• What do I do if I forgot to pack something?/ What happens if I forgot to pack the accessories?
• Can I change my delivery address after I have already accepted the trade?
• Can I change my address after the shoes have already been validated/authenticated?

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Validation

• How long do trades take to complete?
• Photo Guidelines for Your Closet:
• What comes with older shoes
• Trading restored shoes
• What items are removed during the validation process?
• Where can I find Member Review?

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Tradeblock Wallet

• Cash, credits and the Tradeblock wallet
• How long does it take for the funds to transfer to my bank account after cashing out my Wallet?

Updates to the Block

• April 17th, 2023 Release 8.7.0
• March 27th, 2023 Release 8.6.0
• March 2nd, 2023 Release 8.5.0
• February 16th, 2023 Release 8.4.0
• January 30th, 2023 Release 8.3.0
• January 5th, 2023 Release 8.2.0

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