To protect the integrity of the Trusted Trader Program, we’ve implemented a two-strike system for violations.
⚠️ Strike 1: Warning
If a Trusted Trader violates program expectations (e.g., sends items with quality control issues, doesn’t ship on time, or misleads in photos), they will receive a formal warning. This is a chance to correct behavior without losing TT status.
❌ Strike 2: Revocation
A second violation will result in removal from the Trusted Trader Program. The user will return to the standard trade flow and fees.
⏳ Reinstatement Eligibility
After 90 days without further issues, members may request a re-evaluation to regain Trusted Trader status.
🚫 Immediate Revocation for Inauthentic Items
If a Trusted Trader is found to have shipped an inauthentic product, their Trusted Trader status will be immediately and permanently revoked.
This is a zero-tolerance violation and will result in an indefinite removal from the program.