Skip to main content
Tradeblock Help Center home page
Submit a request
Sign in
  1. Tradeblock
  2. FAQs

FAQs

About the Tradeblock Merch Store

  • Tradeblock Merch Store Support
  • Help, there’s an issue with my merchandise order!
  • Can I return or exchange merchandise from the Tradeblock store?
  • How long do items from the merch store take to ship?

About the Trade

  • Can’t find a shoe?
  • Mold, mildew & other growth on shoes
  • Why can't I download the Tradeblock app?
  • What happens if my payment fails?
  • What are the trade fees?
  • Tax Exemptions
See all 9 articles

From Our Members

  • Cancel Request
  • What happens if I send the wrong shoe?
  • Do you accept trades outside of the United States?
  • What to do if your account is frozen:
  • What if I receive a shoe in a condition I didn’t expect?
  • How do I ship shoes that are listed with "No box"?
See all 18 articles

Promotions and Giveaways

  • I completed the cards for this season, how can I claim the prize?
  • December 2022 Top Trader Exclusive Giveaway
  • November 2022 Trader Exclusive Giveaway