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  2. FAQs

FAQs

About the Tradeblock Merch Store

  • Tradeblock Merch Store Support
  • Help, there’s an issue with my merchandise order!
  • Can I return or exchange merchandise from the Tradeblock store?
  • How long do items from the merch store take to ship?

About the Trade

  • Can’t find a shoe?
  • Why can't I download the Tradeblock app?
  • What happens if my payment fails?
  • What are the trade fees?
  • Tax Exemptions
  • How does trading work?
See all 8 articles

From Our Members

  • My private offer was also posted as a public offer, why?
  • What happens if I send the wrong shoe?
  • What happens if the other trader and I decide to cancel a trade?
  • Do you accept trades outside of the United States?
  • How do I ship shoes that are listed with "No box"?
  • Can I get my account back after deleting it?
See all 19 articles

Promotions and Giveaways

  • December 2022 Top Trader Exclusive Giveaway
  • November 2022 Trader Exclusive Giveaway