Policies & Other Important Information
- Increased Ticket Volume
- Holiday Hours
- Contact Us
- Terms of Service
- Support@tradeblock.us Update
Public OffersSee All Articles
- How to Ship
- After validation, when will my shoes ship?/ where are my shoes?
- Does Tradeblock allow international shipping?
- Can I get a shipping extension?
- Damaged or Lost Packages
- How long do I have to ship?
- How long do trades take to complete?
- Photo Guidelines for Your Closet:
- What comes with older shoes
- Trading restored shoes
- Where can I find my trade number?
- Shoe values/pricing
- Cash, credits and the Tradeblock wallet
- How long does it take for the funds to transfer to my bank account after cashing out my Wallet?
Updates to the Block
- April 17th, 2023 Release 8.7.0
- March 27th, 2023 Release 8.6.0
- March 2nd, 2023 Release 8.5.0
- February 16th, 2023 Release 8.4.0
- January 30th, 2023 Release 8.3.0
- January 5th, 2023 Release 8.2.0
- Best Practices for Passwords
- Set up your Account Information
- How to change your password
- How to reset your password
- Add a shoe to your closet!
- Add a shoe to your wishlist!
- Removing a shoe from your closet/wishlist
- Send your first offer!
About the Tradeblock Merch Store
- Tradeblock Merch Store Support
- Help, there’s an issue with my merchandise order!
- Can I return or exchange merchandise from the Tradeblock store?
- How long do items from the merch store take to ship?
About the Trade
- Can’t find a shoe?
- Why can't I download the Tradeblock app?
- What happens if my payment fails?
- What are the trade fees?
- Tax Exemptions
- How does trading work?
From Our Members
- My private offer was also posted as a public offer, why?
- What happens if I send the wrong shoe?
- Cancel Request
- Do you accept trades outside of the United States?
- What to do if your account is frozen?
- What if I receive a shoe in a condition I didn’t expect?
Promotions and Giveaways
- I completed the cards for this season, how can I claim the prize?
- December 2022 Top Trader Exclusive Giveaway
- November 2022 Trader Exclusive Giveaway