Tradeblock
Getting Started
Key Info
FAQs
Categories
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New to Tradeblock?
- How to trade
- How to buy and sell
- Setting up your account!
- How it works
- How do I add a shoe to my wishlist?
- How do I add a shoe to my closet?
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Buying & Selling
- How do I buy sneakers on Tradeblock?
- How do I sell sneakers on Tradeblock?
- Are there any restrictions on selling non-deadstock sneakers?
- How does bidding work on Tradeblock?
- How do I get paid for my sales?
- What happens if my sneakers are not sold?
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Trading
- 📦 Trusted Trader Program Overview
- What is an offer?
- Create a Public Offer
- Accept a Public Offer
- Accept a Private Offer
- Can a trade be canceled?
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Shipping & Delivery
- New Shipping Costs
- We've Moved!
- How to Ship
- How long do I have to ship?
- How do I ship multiple shoes when trading or selling?
- Can I get a shipping extension?
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Authentication
- How is authentication handled?
- What is Member Review?
- Are the sneakers authenticated?
- What happens if my shoes fail the authentication process?
- How do you authenticate “used” shoes?
- What comes with older shoes
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Tradeblock Wallet & Payments
- How do I activate my Tradeblock Wallet?
- What is the Tradeblock Wallet?
- What payment methods are accepted?
- How long does it take for the funds to transfer to my bank account after cashing out my Wallet?
- What happens if my payment fails?
- How can I settle my negative Tradeblock wallet balance?
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Sneaker Conditions
- How should the condition of the shoes be listed?
- Photo Guidelines for Your Closet:
- How should the condition of the box be listed?
- What is considered "New" (or “Deadstock”)?
- How do I list restored shoes?
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Policies & Other Important Information
- What are the fees?
- How do I contact Tradeblock?
- Tradeblock Secure FAQs
- What is your refund policy?
- Dispute Policy
- Introducing Our New Badges
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Updates to the Block
- October 28, 2024 Release 9.3
- October 8th, 2024 Release 9.2
- August 19th, 2024 Release 9.1
- August 8th, 2024 Release 9.0.5
- August 5th, 2024 Release 9.0.4
- July 29th, 2024 Release 9.0.3
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Account & General
- Frequently Asked Questions
- How can I request a shoe not available on Tradeblock
- How do I manage my account settings?
- What is Vacation Mode?
- Can I set buy/sell and trading preferences?
- How can I see my order history?
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Order & Shipping Guidance
- Can I cancel an order?
- Where can I find my order number?
- How long will it take to receive my shoes?
- Can I change my delivery address after I have already accepted the ask, bid, or offer?
- What happens if I ship the wrong shoe?
- Can I change my address after the shoes have already been authenticated?
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Community
See All Articles
Promoted articles
- How to trade
- How to buy and sell
- Setting up your account!
- How do I buy sneakers on Tradeblock?
- How do I sell sneakers on Tradeblock?
- 📦 Trusted Trader Program Overview
- New Shipping Costs
- We've Moved!
- How to Ship
- How do I activate my Tradeblock Wallet?
- What are the fees?
- How do I contact Tradeblock?
- Frequently Asked Questions
- Can I cancel an order?