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  1. Tradeblock
  2. FAQs
  3. Order & Shipping Guidance

Order & Shipping Guidance

  • Can I cancel an order?
  • Where can I find my order number?
  • How long will it take to receive my shoes?
  • Can I change my delivery address after I have already accepted the ask, bid, or offer?
  • What happens if I ship the wrong shoe?
  • Can I change my address after the shoes have already been authenticated?
  • My private offer was also posted as a public offer, why?
  • A member is telling me to send them money through a third-party platform, what should I do?
  • What should I do if I think I received a fake?
  • What happens if I experience a delivery issue?
  • How does Tradeblock determine the estimated market value for shoes?
  • I want to make my first trade but I cannot see my 50% first trade discount at checkout. When does the discount apply?