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  1. Tradeblock
  2. Key Info

Key Info

Shipping & Delivery

  • New Shipping Costs
  • We've Moved!
  • How to Ship
  • How long do I have to ship?
  • How do I ship multiple shoes when trading or selling?
  • Can I get a shipping extension?
See all 16 articles

Authentication

  • How is authentication handled?
  • What is Member Review?
  • Are the sneakers authenticated?
  • What happens if my shoes fail the authentication process?
  • How do you authenticate “used” shoes?
  • What comes with older shoes
See all 11 articles

Tradeblock Wallet & Payments

  • How do I activate my Tradeblock Wallet?
  • What is the Tradeblock Wallet?
  • What payment methods are accepted?
  • How long does it take for the funds to transfer to my bank account after cashing out my Wallet?
  • What happens if my payment fails?
  • How can I settle my negative Tradeblock wallet balance?
See all 8 articles

Sneaker Conditions

  • How should the condition of the shoes be listed?
  • Photo Guidelines for Your Closet:
  • How should the condition of the box be listed?
  • What is considered "New" (or “Deadstock”)?
  • How do I list restored shoes?

Policies & Other Important Information

  • What are the fees?
  • How do I contact Tradeblock?
  • Tradeblock Secure FAQs
  • What is your refund policy?
  • Dispute Policy
  • Introducing Our New Badges
See all 12 articles

Updates to the Block

  • October 28, 2024 Release 9.3
  • October 8th, 2024 Release 9.2
  • August 19th, 2024 Release 9.1
  • August 8th, 2024 Release 9.0.5
  • August 5th, 2024 Release 9.0.4
  • July 29th, 2024 Release 9.0.3
See all 17 articles